1.) Q: How much does it cost to register? 

      A: Nothing

2.) Q: Do all my purchases of heating, cooling, plumbing have to be from

          your company?

      A: No, but why pay more elsewhere?

3.)  Q: Do I have to sign a contract?

      A: Yes, you will need to register so we know who you are to give you the special pricing and benefits as this package is not offered to the general public.

4.)  Q: Do I have to use all the benefits to get the special pricing?

      A: No, use only the benefits you choose.

5.)  Q: We only have 1 maintenance employee, do we still qualify?

      A: Yes

6.)  Q: Are there any monthly or annual service fees?

      A: No

7.)  Q: What if we hire a maintenance person that is not CFC certified?

      A: We will certify them free of charge.

8.)  Q: What if they quit or are dismissed?

      A: We will certify up to 3 employees in a one year period at no cost.

9.)  Q:  What will we receive if we register?

      A:  Free 24/7 technical support

            Discounted pricing on items you currently purchase

            15% off all sheet metal fabrication

            Free training seminars on: Boilers, furnaces, hot water heaters, refrigerators,

            and air conditioning. Service and Installation

            Access to parts 24/7.  We open the store anytime at no extra cost. (Winter Months only)

            Installation advice (Code Questions)

            No overtime charges **

10.)  Q:What are your rates should we have to hire you to do any service?

        A: *Our rates are $35.00 Service Call and $50.00 per hour. NO TRIP CHARGE

             OR MILEAGE!

** Excludes:  Thanksgiving, Christmas Eve, Christmas Day, New Years Eve, New Years Day.

  * Contracts in good standing.